Cinequest Interactive Scheduler - Frequently Asked Questions (FAQ)

What is the Cinequest Interactive Scheduler?

With the Cinequest Interactive Scheduler you can plan out your day, your weekend or even the entire festival and save it. Create schedules on-the-go using the Cinequest iPhone or Blackberry applications and save your schedule for later. Everything is connected... and that makes you even more connected!

What are the features of the Cinequest Interactive Scheduler?

The Cinequest Interactive Scheduler features expand once you register. We offer each registered user the ability to email their schedule directy to their in-box, and save their schedule to iCal or Outlook. Registered users that continually save and update their schedule will also be able to take advantage of updating their schedule on-the-go via our iPhone and Blackberry applications.

Why do I have to register?

You can use the Cinequest Interactive Scheduler without the log-in process, but registration allows you to save your schedule and come back to it later, or check your schedule on your iPhone or Blackberry. Without the registration process, we wouldn't have the ability to verify and retrieve your schedule from our database.

How do I learn more about the films?

Simply rollover a film title for quick information. For detailed information, click on the film title and read more about the film you selected in a new window.

How do I edit my schedule list?

There are several ways that you can update or change the schedule you created. To completely delete your existing schedule, click the "Uncheck All" button under your schedule. This will clear your selections and allow you to create a new schedule. If you would like to remove individual events, you can uncheck the box next to the title and press the "Update" button under your list to refresh your selections. If you would like to update your selections for a given day, click on the date and you will be brought to that day within the Interactive Scheduler.

How do I save my schedule in iCal or Outlook?

You must be a registered user in order to use the Calendar feature in the Cinequest Interactive Scheduler. Once you have signed in, review your schedule and press the "Calendar" button above your schedule. Review your list one last time, then select the "iCal" or "Outlook" button under your schedule. You will be prompted to open the file or save the file depending on what browser and operating system you are using. If you saved the file to your computer, simply double-click on the file or import the file into iCal or Outlook.

How can I buy tickets for the events in my schedule?

You will need to click on the titles of the events in your list and add each event into the shopping cart manually. Since a new window will open each time you click on a title, you can add the events into the shopping cart and close each window. When you reach the last window and add the last event to your shopping cart you will be ready to checkout.

I can't get the Interactive Scheduler to work, who can I contact to help me?

Please send questions, thoughts, bug reports, well wishes to customerservice@cinequest.org.

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