Contact Us

Contact Us

E-mail: contact@cinequest.org for general questions, customerservice@cinequest.org for support related inquiries.

Phone: (408) 295-3378 (FEST)

Fax: (408) 995-5713

Web Master: webmaster@cinequest.org

Mailing Address:
Cinequest
P.O. Box 720040
San Jose CA 95172-0040

Cinequest Updates

Join our email notification list and get the biggest news delivered right to your in-box. Stay in the loop with Cinequest as we announce our film line-up, maverick stars and festival happenings. Please click here to sign up on our home page. You can also stay ahead of the curve by becoming a fan of Cinequest on Facebook, or by following us on Twitter.

Privacy Policy

When you participate in a contest or questionnaire, or communicate with us, you might supply us with such information as your name, e-mail address, physical address, zip code, and phone number; your age and gender.

Cinequest will never sell your information to third parties. Cinequest will never share contributor information with third parties—from online, walk-up or mailed contributions. If you would like remove your email address from future Cinequest email newsletters or notifications, please contact customerservice@cinequest.org.

Security

When you use our website, we work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Refund Policy

Our general policy is not to issue refunds. This applies to donations, festival packages, individual event tickets. This also applies to registrations for our Film and Screenplay Competitions. You understand that you are submitting and participating at your own risk. If you believe that you have a legitimate justification for a refund, you may submit your request in writing to Cinequest Customer Service